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Tesla's (NASDAQ:TSLA) latest Full Self-Driving (FSD) updates, V12.3 and V12.4, have left some subscribers frustrated.
These updates are built on older base software versions. That means customers are paying $99/month for FSD are not receiving the latest software feature improvements.
Tesla recently posted about these new features on X, which include adaptive matrix headlights and hot weather improvements, among others. However, FSD subscribers are unable to access these enhancements due to the outdated software foundation of the new FSD updates.
I canceled my FSD just to receive the update.
— Filly P (@FillyP_) June 3, 2024
This situation has led many Tesla owners to take to X, expressing their dissatisfaction and announcing their decision to turn off their FSD subscriptions. By canceling their FSD services, these customers aim to receive the latest software features that are otherwise inaccessible with the current FSD updates. The move has highlighted a significant disconnect between Tesla’s software rollout strategy and customer expectations, as subscribers feel they are not getting their money's worth.
The backlash has financial implications for Tesla. The Austin, Texas-based company stands to lose revenue from the canceled subscriptions.
Customers opting out of FSD to access newer software features underscore the importance of aligning software updates across all service tiers.
Tesla will likely address these concerns promptly to retain its customer base and mitigate any further financial impact, ensuring that all users, including FSD subscribers, receive the latest and most advanced features available.
Photo courtesy of Tesla
Posted In: TSLA
