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NICE Ltd. (NASDAQ:NICE) stock is trading higher after the company announced a deal valued at over $100 million.
The Details: NICE’s CXone will replace current incumbents in the Asia-Pacific region after the company secured the 8-digit ACV deal.
The deal will enable CXone to help its customers in the region modernize and enhance their customer service operations in the AI-driven customer experience era using a single, unified platform that integrates all customer touchpoints.
NICE said its CXone was the only solution that could provide exceptional customer and employee experiences across both digital and voice channels at scale, and it also allows the organization to benefit from Enlighten.
Darren Rushworth, president, NICE International, said, “We are proud to be trusted as the global vendor of choice to deliver exceptional experiences. This historic deal is representative of the enterprise cloud inflection point we are currently witnessing. AI is intensifying cloud adoption as enterprises realize that to effectively implement CX AI, they must consolidate operations onto a single, interaction-centric platform. This is driving unprecedented adoption of CXone.”
Separately, the Board of Directors has approved a new $500 million share repurchase program. In addition, the company plans to expedite the execution of its existing $300 million share buyback.
Related Link: Why KWESST Micro Systems (KWE) Stock Is Skyrocketing
NICE Price Action: At the time of writing, NICE stock is trading 4.88% higher at $186.99, according to data from Benzinga Pro.
Image: Photo via Shutterstock
Posted In: NICE
