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News

Microsoft Outage: What States, Services, Companies Saw The 'Blue Screen Of Death'

Author: Chris Katje | July 19, 2024 11:04am

A major outage of Microsoft Corp (NASDAQ:MSFT) Windows PC and Azure cloud services and CrowdStrike Holdings (NASDAQ:CRWD) cybersecurity services is impacting states, countries and services in the U.S. and around the world.

Here is a look at the states, countries and sectors impacted by what users sometimes call the “blue screen of death.”

Services Impacted: One of the major services impacted by the outages are airlines. Notable ones including American Airlines (NASDAQ:AAL), Delta Air Lines (NYSE:DAL) and United Airlines (NASDAQ:UAL) issued ground stops due to communications issues.

Frontier Group Holdings Inc (NASDAQ:ULCC) also said it was impacted by the "Microsoft outage."

"During this time booking, check-in, access to your boarding pass, and some flights may be impacted," the airline tweeted.

Flight operations for the airline had begun resuming Friday as the systems normalized.

The Associated Press reported more than 300 flights had been delayed early Friday morning in the New York City area with over 100 flights canceled.

On Friday, the Federal Aviation Administration (FAA) issued an update on X.

"The FAA is closely monitoring a technical issue impacting IT systems at U.S. airlines. Several airlines have requested FAA assistance with ground stops until the issue is resolved," the FAA tweeted.

“Microsoft Outages” was a trending search topic on Google on Friday. Among the breakout search trends were "Microsoft outage airlines" and "Microsoft outage flights," indicating a high number of searches related to the airline sector.

Other services impacted by the Microsoft and CrowdStrike outages included 911 emergency services, media services, banks and hospitals.

Read Also: CrowdStrike Shares Trim Heavy Losses As Microsoft Announces Resolution Of Global Tech Outage: ‘This Is Clearly A Major Black Eye’

States Impacted: Multiple states announced impacts to their 911 emergency services including Alaska, Virginia, New Hampshire, Ohio and Iowa.

"Due to a nationwide technology-related outage, many 911 and non-emergency call centers are not working correctly across the State of Alaska," the Alaska State Troopers service shared on Facebook.

Many states experiencing 911 outages are asking residents to call the non-emergency call centers.

In Michigan, the borders between the state and Canada at the Ambassador Bridge and Detroit-Windsor tunnel saw long delays connected to the outages.

The Michigan Department of Technology, Management & Budget (DTMB) issued a warning on X Friday morning.

"A known global IT outage is currently impacting customers' ability to access some government services, mainly through state call centers. DTMB is aware of the concern and taking appropriate steps to bring our systems back online," a tweet read.

In Massachusetts, the state's largest hospital group announced it was canceling all hospital visits and non-emergency services Friday, as reported by The Boston Globe.

The state of Rhode Island saw its Division of Taxation issued a warning that it was having issues due to the outages.

Searches for “Microsoft Outages” soared on Google, as shown by the Google Trends page.

The states with the largest interest in the search were Vermont, Massachusetts, Ohio, Pennsylvania and Michigan.

Outages Elsewhere: Canada reported outages that impacted flights and hospitals Friday. The country's Porter Airlines canceled flights Friday morning. The country's University Health Network hospital also saw an impact on patient records.

South Africa saw outages early Friday morning when two major banks had service disruptions that didn't allow the use of bank cards or ATMs. Services were later restored.

Australia reported similar outages early Friday with the country's media sector, banks and telecommunications companies impacted.

In Germany, regional grocery chain Tegut closed 340 store locations Friday morning due to a computer outage that impacted cash registers. The stores later reopened.

Why It's Important: The outages have wreaked havoc on several industries and states that could have lasting impacts. The companies involved could see financial impacts from refunds and suffer a loss of future business due to upset customers and lack of trust from the outages.

MSFT, CRWD Price Actions: CrowdStrike shares are down 8.85% at $312.69 Friday morning, recovering from a double-digit loss in pre-market trading. Microsoft shares are trading flat Friday morning, down 0.22% at $439.40.

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Photo: Shutterstock

Posted In: AAL CRWD DAL MSFT UAL ULCC

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