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Federal Express Corporation, the world's largest express transportation company, has enhanced its FedEx® Delivery Manager International (FDMi) e-commerce solution with delivery notifications on WhatsApp, available in both English and Arabic, for package recipients in Saudi Arabia.
Recipients expecting inbound deliveries receive a WhatsApp notification from FedEx upon shipment pickup. FedEx uses a META-verified WhatsApp business account which helps recipients mitigate online risks, such as WhatsApp scams perpetrated using the FedEx brand. Recipients can message and chat with FedEx directly in the language of their choice, as well as access tracking status and re-direct options with the click of a button directly in the WhatsApp chat window
